1. How long do I have access to Employee Self Service once I no longer work for Johns Hopkins?

Through the end of the following calendar year. For example, if employment ends in January of 2023, ESS access will be available through the end of 2024. 

2. What is an E210?

A timesheet for University employees only which allows you to manage your hours worked and leave accrued.

3. Why is there no option in the Military Status field for “N/A” or “Non-Military”?

Blank equals N/A

4. What is a major intersection?

The major intersection field was a request from Emergency Management. This should contain the nearest major intersection to your home. The field must be filled in to save your address change.

5. How do I enter a foreign address?

Employee Self Service cannot be used to add or update any foreign addresses. If you have a foreign address, you will need to use the ISR or paper processes.

6. Does ESS have any approval processes after the employee updates their information?

No. All information that employees are able to update does not require any approvals.

7. Will there be times when ESS is unavailable?

  • Yes, there may be times when ESS is not available due to system issues (maintenance, updates, etc.). Those events will be announced.
  • Individuals may be locked out of their record if someone in HR/Payroll is updating their record. They should try to update their information later.
  • When payrolls run all employees in that pay cycle will not be able to update their records until after payroll has completed processing.

8. What happens when an employee has concurrent employment (multiple assignments)?

The employee will be asked to choose an assignment to update/view. Some changes are shared between assignments such as permanent address. Other information is specific to each assignment. The employee should review all assignment to ensure they are correct.

9. Can I make changes with future or different effective dates?

 No, all updates will be reflected in the current payroll cycle. The schedule of pay dates, pay periods and payroll run dates is posted at Payroll Dates and Deadlines.

10. When records are changed by staff, will there be a record of who initiated the change?

Yes.  You will be able to see the JHED ID of the person who last updated the record in the changed field.

11. Who at work has access to our emergency contacts so they can notify our designated contacts in the event of an emergency?

The person(s) in your department who have the SAP HRIPA View All role will have access to your emergency contacts.

12. Is there or will there be an option to add more than one emergency phone number on the emergency contacts?

No.  This is not an option.